Purchases outside of our sales periods and for any full priced items:
If you decide that an item you ordered is not to your liking, we are more than happy to process a return or exchange. Items are eligible for return within 4 days of when the customer receives their order (which may be extended during the holiday season, or on case-by-case basis).
Items not eligible for return:
- Any items purchased using a discount code or sale items. These are all final sale.
- Any health and beauty products (lotions, balms, soaps, perfumes, etc.)
- Books with opened packaging
- Used Stickers
- Any items missing, torn, or open packaging.
- Food and edible products
If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to firstname.lastname@example.org. In the email, please include your order number and pictures of the damaged product and the package in which your order arrived. This will help us make sure our shipping methods are the best we can provide.
RETURNS OF ITEMS USED IN PHOTOSHOOT
Mytype.Sore reserves the right to refuse any return requests for items purchased for a photoshoot.
Email us at email@example.com.
We typically respond on weekdays within 24 hours. If you contact us over the weekend or during a holiday we will contact you back on the next business day.